Terms and Conditions of use



Email: support@instantcoinbank.com

Effective Date: June 1, 2022

Acceptance of the Terms of Use

These Terms of Use and any terms expressly incorporated herein (” Terms”) apply to any access to, or use of, any services made available by Coinbank LLC dba Instant Coin Bank (” Coinbank” ” we ,” ” us ,” or ” our”) using the website www.instantcoinbank.com (the ” Site”) or our mobile applications, and to any other related services provided by Coinbank (collectively, the ” Services”).

Please read the Terms of Use carefully before you start to use the Services. By using the Services or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our privacy policy incorporated herein by reference. If you do not want to agree to these Terms of Use or the privacy policy, you must not access or use the Services.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice before the change is posted by us. If we make changes, we will let you know by revising the date at the top of the Terms. Your continued use of the Sites after such posting shall be deemed to constitute acceptance by you of the changes.


1.1. General Requirements

The Services are intended solely for users who are 18 or older and who satisfy the criteria described in these Terms. You represent and warrant that you: (a) are of legal age to form a binding contract; (b) have not previously been suspended or removed from using our Services; (c) are not identified as a “Specially Designated National” by the Office of Foreign Assets Control; and (d) have full power and authority to agree to these Terms.

In addition, if you are accessing or using the Sites on behalf of a corporate entity, you represent and warrant that you have the right, authority, and capacity to accept these Terms on such entity’s behalf. Coinbank reserves the right to modify, amend, or update these Terms at any time and for any reason.

1.2. Restricted Locations

You may not use the Services if you are located in, or a citizen or resident of any state, country, territory or other jurisdiction where your use of the Services would be illegal or otherwise violate any applicable law. You represent and warrant that you are not a citizen or resident of any such jurisdiction. You also may not use the Services if you are located in, or a citizen or resident of, any other jurisdiction where Coinbank has determined, at its discretion, to prohibit use of the Services. Coinbank may implement controls to restrict access to the Services. You will comply with this Section even if Coinbank’s methods to prevent use of the Services are not effective or can be bypassed.


Coinbank provides users a platform that allows customers to buy or sell Bitcoin and other crypto currencies at a Bitcoin ATM Kiosk (“BTM”).

You agree that Coinbank will not be held responsible for any losses arising from using the Site or Services.


3.1. Coinbank Account

In order to use any Services, you must create and maintain an account through the Services (” Coinbank Account”). You will: (a) create a unique password; (b) provide complete and accurate information; (c) promptly update any information you have provided so that the information is complete and accurate at all times; (d) maintain the security of your Coinbank Account by protecting your password from unauthorized access or use; (e) promptly notify Coinbank if you discover or suspect any unauthorized access or use of your Coinbank Account or any security breaches related to your Coinbank Account; and (f) be responsible for all advertisements that occur under your Coinbank Account, and accept all risks of any authorized or unauthorized access to your Coinbank Account.

As a Money Service Business (” MSB”) registered with the Financial Crimes Enforcement Network (” FinCEN”), we have certain duties to know our clients, keep records of the transactions, employ an Anti-Money Laundering (” AML”) Compliance Program, and have a dedicated Compliance Officer to monitor the transactions. We perform audits and tests of the veracity of our program and have a zero-tolerance policy when it comes to compliance. If you violate any portion of our compliance requirements, we reserve the right, at any time and for any reason, without explanation, to terminate your ability to use our services.

We collect and record certain information from every customer that makes an attempt to or completes a transaction. Depending on the size of the transaction and the nature of our relationship, we collect:

We leverage this information to perform OFAC and other watchlist screening of all customers and we file Currency Transaction Reports (” CTRs”) if a customer transacts over $10,000 worth of fiat currency in a rolling 24-hour period.

You authorize us, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to provide a taxpayer identification number, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying your Information against third party databases or through other sources. Prior to your use of the Services, you must provide all information we request. You acknowledge that we will analyze and validate your identity to determine whether you qualify to perform a transaction (” Verification Process”). Your use of the Services may be delayed during the Verification Process, and we disclaim responsibility for any loss, delay or other harm relating to the delay or denial. If you do not pass the Verification Process, or if you fail to provide any of the information required to perform a transaction, you may be denied access to the Services. If you believe your access to the Services has been wrongly denied, please contact us.

You acknowledge that Coinbank is not responsible for the risks associated with cryptocurrency purchases, and you voluntarily assume and accept such risks in deciding to engage in cryptocurrency transactions at our BTM kiosks.

To access the Services or any of the resources we offer, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide to us is correct, current, and complete. You agree that all information you provide to register with the Services or otherwise, including but not limited to the use of any interactive features available as part of the Services, is governed by ourprivacy policy, and you consent to all actions we take with respect to your information consistent with our privacy policy.

If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.


When buying orselling cryptocurrency, you are voluntarily choosing to engage in a sophisticated and risky financial transaction. You acknowledge that you are aware of the many risks associated with using a BTM, including but not limited to, risks of financial loss, legal risk, or theft.

You hereby irrevocably waive, release and discharge any and all claims, whether known or unknown to you, against Coinbank, and its affiliates.

Coinbank disclaims any and all liability for the contents of the advertisements on its site.

You represent and warrant:

You agree that you have had whatever opportunity you deem necessary to investigate the Coinbank Services, laws, rules, or regulations that may be applicable to your Advertisements and that you are not relying upon any statement of law or fact made by Coinbank relating to the legality of selling cryptocurrency. The foregoing disclaimers apply to the maximum extent permitted by law.


Please refer to our privacy policy for information on how Coinbank collects, uses, and shares your information.


6.1. Dispute Resolution

Coinbank reserves the right to resolve issues and disputes at its sole discretion. Some issues include infringement of others’ rights, violation of laws and regulations, abnormal trades, and others not explicitly mentioned in the Terms. Users agree to bear the costs arising from the process of dispute resolution.

6.2. Accuracy of Information

Users must provide any information required by any screen displayed within the Services. You represent and warrant that all information you provide via the Services is accurate and complete in all respects including the contents of your advertisements.

6.3. Compliance with Law; Taxes

You are responsible for complying with all applicable laws related to your trading activities and other use of the Services, including without limitation any reporting obligations and payment of all applicable taxes. You will determine what, if any, laws apply to you based on your country of residence. Coinbank has provided general information that outlines several countries’ licensing requirements for sellers of Bitcoin; however Coinbank takes no liability for any of its user’s actions. Coinbank recommends you consult with a lawyer prior to engaging in any transactions. Taxes may apply to your purchases or sales completed at the Bitcoin ATM. It is your responsibility to report and remit the correct tax to the appropriate tax authority. Coinbank is not responsible for determining whether taxes apply to your use of our services.

6.4. Unacceptable Use or Conduct

You will not:

6.6. Service Fees

Coinbank reserves the rights to charge service fees on users who use its services. It is in the discretion of Coinbank to adjust the service fees charged to users using its services. Any tax is additional. Fees are non-refundable.


7.1. Consent to Electronic Delivery

You consent to receive electronically all communications, agreements, documents, receipts, notices, and disclosures (collectively, “Communications”) that Coinbank provides in connection with this Agreement, your Coinbank Account, or any Services. You agree that Coinbank may provide these Communications to you by posting them via the Services, by emailing them to you at the email address you provide, sending them using an app or other messaging service to your account on the app or messaging service, and/or by sending an SMS or text message to a mobile phone number that you provide. Your carrier’s normal, messaging data, and other rates and fees may apply to any mobile Communications. You should maintain copies of electronic Communications by printing a paper copy or saving an electronic copy. You may also contact Coinbank’s Support Team to request additional electronic copies of Communications or, for a fee, paper copies of Communications (as described below) by filing a support request at support@instantcoinbank.com.

7.2. Withdrawal of Consent

You may withdraw your consent to receive electronic Communications by sending a withdrawal notice to our Support Team by filing a support request at support@instantcoinbank.com. If you decline or withdraw consent to receive electronic Communications, Coinbank may suspend or terminate your use of the Services.

7.3. Updating Contact Information

It is your responsibility to keep your email address and/or mobile phone number on file with Coinbank up to date so that Coinbank can communicate with you electronically. If Coinbank sends you an electronic Communication but you do not receive it because your email address or mobile phone number on file is incorrect, or you are otherwise unable to receive electronic Communications, Coinbank will be deemed to have provided the Communication to you. Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add Coinbank to your email address book so that you will be able to receive the Communications Coinbank sends to you. You can update your email address, mobile phone number, or street address at any time by filing a support request at support@instantcoinbank.com. If your email address or mobile phone number becomes invalid such that electronic Communications sent to you by Coinbank are returned, Coinbank may deem your account to be inactive, and you may not be able to complete any transaction via our Services until Coinbank receives a valid, working email address or mobile phone number from you.


8.1. Ownership of Services

The Services, Site and all technology, content, data and other materials used, displayed or provided or received by you in connection with the Services or Site (” Coinbank Materials”) together with all intellectual property rights in any of the foregoing are, as between you and Coinbank, owned by Coinbank.

These Terms of Use permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material appearing on our Services. You must not access or use for any commercial purposes any part of the Services or any materials available through the Services.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by the Organization. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

8.2. Limitations

You may use the Coinbank Materials solely as authorized by Coinbank in connection with your use of the Services for as long as Coinbank permits you to continue to access the Services. Without limiting the foregoing: you will not (a) modify or create derivative works of the Site, Services or Coinbank Materials, or any portion thereof, or any data or information received by you in connection therewith; (b) frame, display or incorporate the Site, Services or Coinbank Materials in any website or any other work of authorship; (c) decompile, disassemble, reverse engineer or attempt to discover the source code of the Site, Services or Coinbank Materials; or (d) otherwise use the Site, Services or Coinbank Materials for any commercial or noncommercial purpose other than their intended purposes determined at Coinbank’s discretion. “Coinbank”, any product or service names, logos, and other marks used on the Site or Coinbank Materials, or otherwise in connection with the Services, are trademarks owned by Coinbank or its licensors. You may not copy, imitate or use them without Coinbank’s prior written consent.

8.3. Feedback

Coinbank will own any feedback, suggestions, ideas, or other information or materials that you provide, whether by email, posting through the Services or otherwise (” Feedback”). You hereby assign to Coinbank all right, title and interest to Feedback together with all associated intellectual property rights. You will not be entitled to, and hereby waive any claim for, acknowledgment or compensation based on any Feedback or any modifications made based on any Feedback.

8.4. User Content

When you agree to these Terms of Service, Coinbank grants you a limited, revocable, non-exclusive, non-assignable license to use Coinbank in compliance with these Terms; unlicensed use is unauthorized.

You hereby grant to Coinbank a royalty-free, fully paid-up, sub licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, create derivative works of, display, perform, publish and distribute, in any form, medium or manner, any text, information, data, materials, images, or other content you provide to Coinbank using the Services or submit or post to the Site and that is not Feedback owned by Coinbank (the ” User Content”). You represent and warrant that: (a) you own the User Content or have the right to grant the rights and licenses in these Terms, and (b) the User Content and use by Coinbank of the User Content as licensed herein does not and will not violate, misappropriate or infringe on the rights of any third party. Coinbank may remove any User Content from the Site for any reason at Coinbank’s discretion.


To the maximum extent permitted under applicable law, the site, the services, the Coinbank materials and any product, service or other item provided by or on behalf of Coinbank are provided on an “as is” and “as available” basis and Coinbank expressly disclaims, and you waive, any and all other warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title or non-infringement or warranties arising from course of performance, course of dealing or usage in trade. Without limiting the foregoing, Coinbank does not represent or warrant that the site, the software, the equipment, the services or Coinbank materials are accurate, complete, reliable, current, error-free, or free of viruses or other harmful components.

You acknowledge that your user data may become irretrievably lost or corrupted or temporarily unavailable due to a variety of causes, including software failures, viruses or other harmful materials, protocol changes by third party providers, internet outages, force majeure event or other disasters, scheduled or unscheduled maintenance, or other causes either within or outside our control. You are solely responsible for backing up and maintaining duplicate copies of any information you store or transfer through our services.

The disclaimer of implied warranties contained herein may not apply if and to the extent it is prohibited by applicable law of the jurisdiction where you reside.


You will defend, indemnify, and hold harmless Coinbank, its Affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers and contractors (collectively, ” Indemnified Parties”) from any claim, demand, lawsuit, action, proceeding, investigation, liability, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out or relating to (a) your use of, or conduct in connection with, the Services; (b) any User Content you provide; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any other person or entity. If you are obligated to indemnify any Indemnified Party, Coinbank (or, at Coinbank’s discretion, the applicable Indemnified Party) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Coinbank wishes to settle, and if so, on what terms.


In no event will Coinbank, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors be liable for any incidental, indirect, special, punitive, consequential or similar damages or liabilities whatsoever (including, without limitation, damages for loss of data, information, revenue, profits or other business or financial benefit) arising out of or in connection with the site, the services, the Coinbank materials, any performance or non-performance of the services, or any other product, service or other item provided by or on behalf of Coinbank, whether under contract, statute, strict liability or other theory (including, for avoidance of doubt, any negligence of Coinbank), even if Coinbank has been advised of the possibility of such damages.


In no event will the liability of Coinbank, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors arising out of or in connection with site, the services, the Coinbank materials, advertisements found on the site, any performance or non-performance of the services, or any other product, service or other item provided by or on behalf of Coinbank, whether under contract, statute, strict liability or other theory (including, for avoidance of doubt, any negligence of Coinbank) exceed the amount of the fees paid by you to Coinbank under this agreement in the six-month period immediately preceding the event giving rise to the claim for liability.


All disputes, controversies or claims arising out of or relating to these Terms or the Services, will be resolved through confidential binding arbitration in Texas, governed by the rules and practices of the American Arbitration Association.

Each of you and Coinbank disclaims the applicability of any and all of the Consumer Rules in your jurisdiction. By agreeing to these Terms of Service you are agreeing that (1) any rules, laws, or regulations governing “consumer” arbitrations are inapplicable, (2) arbitration of any dispute arising out of or relating to your use of the Services and (3) you specifically waive any right to arbitrate in any other location, including your hometown.

With respect to disputes subject to arbitration pursuant to this Section 14, both you and Coinbank are giving up the right to litigate (or participate in as a party or class member) those disputes in court before a judge or jury.


The interpretation and enforcement of these Terms, and any dispute related to these Terms or the Services, will be governed by and construed and enforced in accordance with the laws of Texas without regard to conflict of law rules or that would cause the application of the laws of any other jurisdiction. You agree that Coinbank may initiate a proceeding related to the enforcement or validity of Coinbank’s intellectual property rights in any court having jurisdiction. You waive any objection to venue in any such court.

These Terms of Use are governed by and construed in accordance with the internal laws of Texas without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these Terms of Use or the Services (excluding those brought by Coinbank) shall be instituted exclusively in the federal courts located in Texas You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.


16.1. Remedies

If you violate any of these Terms, Coinbank may, as it determines reasonably necessary to remedy or mitigate your violation, delete all or part of such information transmitted by you and suspend or cancel your account. Coinbank shall in no event be responsible or liable for any damage incurred by the user as a result of an action taken by Coinbank pursuant to this paragraph. Any right or remedy of Coinbank set forth in these Terms is in addition to, and not in lieu of, any other right or remedy whether described in these Terms, under statute, at law or in equity.

16.2. Coinbank Affiliates and Contractors

An ” Affiliate” is, with respect to a legal entity, another legal entity that controls, is under common control with, or is controlled by the first legal entity. The Site and any Services may be operated or provided by Coinbank, its Affiliates, or their respective contractors. To the extent that an Affiliate of Coinbank, or contractor of Coinbank or an Affiliate of Coinbank, is operating or providing any Services, the Affiliate or contractor’s provision of such Services will be under terms identical to these Terms substituting the Affiliate or contractor’s name wherever Coinbank’s name occurs in these Terms.

16.3. Nonwaiver

Coinbank’s failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof.

16.4. Severability

The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall remain in full force and effect.

16.5. Force Majeure

Coinbank will have no responsibility or liability for any failure or delay in performance of any Services, or any loss or damage that you may incur, due to any circumstance or event beyond the control of Coinbank, including without limitation any flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction.

16.6 Assignment

You may not assign or transfer any right to use the Services or any of your rights or obligations under these Terms without prior written consent from us, including by operation of law or in connection with any change of control. Coinbank may assign or transfer any or all of its rights or obligations under these Terms, in whole or in part, without notice or obtaining your consent or approval.

16.7. Headings

Headings of sections are for convenience only and shall not be used to limit or construe such sections.

16.8. Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Sites, or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

16.9. Entire Agreement

These Terms constitute the entire agreement between you and Coinbank regarding your use of the Sites, superseding any prior version of these Terms between you and Coinbank with respect to the Sites. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms. The section titles in these Terms are for convenience only and have no legal or contractual effect.

Your Comments and Concerns

The Services are operated by: Coinbank.

All other feedback, comments, requests for technical support and other communications relating to the Services should be directed to support@instantcoinbank.com.